Orders will be shipped from our Melbourne based office within 2 to 3 business days or ordering.
Free Shipping – this is available to Australian addresses and is sent via Australia Post as an untracked envelope. Love Aunty Amy is not liable to replace any orders sent with free shipping that does not arrive at its destination, however, may do so at their discretion.
Flat Rate Shipping – this is available at a flat rate of $8.95 per order to Australian locations via a Australia Post Parcel Post with trackable shippinginformation, however, does not require a signature on delivery. If you require shipping outside of Australia, or with a signature on delivery please contact firstname.lastname@example.org for a quote. Love Aunty Amy is not responsible for the loss of any parcels once they are confirmed to have been delivered to the provided address.
Refunds & Returns
We do not refund for any change of mind purchases. As per consumer affairs and under the fair trade authority, we can only offer an exchange or credit for any change of mind orders. If you happen to receive a product that is damaged or faulty a return & exchange will be issued. If this occurs please contact email@example.com and we will be in contact with you as soon as possible.